Dont forget to send the desired picture you want to get printed on the Mug, in high resolution, along with the date, day and time of the birth. Mail it to pic@egiftmart.com .

Delivery Information

Since this product is shipped using the services of our courier partners. the date of delivery is an estimate. Your gift may be delivered a day prior or a day after the chosen date of delivery.

A courier product is delivered separately from other hand delivered products.

No deliveries are made on Sundays and National Holidays.

Our courier partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package. The delivery cannot be redirected to any other address.
All courier orders are carefully packed and shipped from our warehouse.

Soon after the order has been dispatched, you will receive a tracking number that will help you trace your gift.

Surprise Description

– We have turned regular mug into surprisingly awesome gifts by using photographs & text. A unique present that will always have a special place in your home and your hearts.
– If You are confused about photo at order time. Choose send latter option and mail photo after placing order
– For any further details about this surprise, you can mail us on info@egiftmart.com

How to Customize

Customization details required for this surprise can be uploaded in customize section. In case you’re busy then, you can also email or whatsapp your customize details like photographs & text.

REFUND POLICY :

– Unhappy with what you got? Email us on info@egiftmart.com, we shall dedicate a Happiness Consultant to resolve your issue within 8 working hours.
– We replace only manufacturer defect not refund.
- In case of delay in delivery of your gift due to the delivery pincode being in a COVID-19 containment zone (as updated by respective State/Central Government), no refunds will be made. However,

DATA PRIVACY:

– Your secrets are safe with us, along with your personal details, photos and anything else you share.
– All the files you share to customise your order are permanently deleted after the surprise is completed.

DISCLAIMER :

– Delivered product might vary slightly from the image shown.
– The date of delivery is provisional as it is shipped through third party courier partners.
- We try to get the gift delivered close to the provided date. However, your gift may be delivered prior or after the selected date of delivery.
- To maintain the element of surprise on gift arrival, our courier partners do not call prior to delivering an order, so we request that you provide an address at which someone will be present to receive the package.
- Delivery may not be possible on Sundays and National Holidays.
- For International deliveries, custom charges might be levied which are payable by the recipient.
- If the receiver not accept the gifts and return, then we are not responsible to delivery again. In this case amount not refundable and not reattempt gift. In any case the gifts is return to egiftmart.com and you want to send again you have to pay again delivery charges